Contact

Need help with the site?

For support, corrections, broken-link reports, or general website questions, email us directly.

Support email

Please do not send sensitive personal financial documents through email. Northlight Mortgage is an educational website, not a loan-processing platform.

When contacting us, include the page URL and a short description of the issue so it can be reviewed quickly.

What helps us answer faster

Best information to include

The exact page URL where you found the issue.
A short description of what looks wrong or outdated.
A screenshot if the issue is visual or mobile-specific.
Any correction source if you are reporting a factual error.

What this inbox is not for

Loan applications or preapproval submissions.
Secure document delivery.
Urgent legal, tax, or financial advice requests.
Requests for individualized mortgage recommendations.

We do not promise a response timeline, but correction requests, broken-link reports, and privacy-related questions are usually the most useful messages to send through this address.